Project Coordinator (internship)
A Project Coordinator provides assistance coordinating and scheduling project tasks with the Implementation and Support Teams. The Project Coordinator frequently interacts with both the customer representatives and Hershey representatives to provide the customer with a high degree of satisfaction. This position requires a strong attention to detail and ability to organize and effectively execute on company processes and procedures.
Responsibilities
- Create and update Project Statements of Work (both Preliminary and Successive) for the Project Management Team
- Manage project tasks to facilitate the completion of milestones for the Project Management Team
- Perform weekly client communications as directed by the Project Management Team
- Assist sales with proposal process
- Assist marketing with tasks, projects and communications
- Provide executive assistance
- A general understanding of how software works and how it interacts in a web based environment
- Be able to differentiate major client issues from minor, lesser issues and be able to react accordingly
- Be able to exude the confidence needed to put the client at ease when dealing with an acute issue
- Be able to convey Hershey Systems policy to the client while maintaining sensitivity to the clients needs
- Be able to follow Hershey policy without compromising client satisfaction
- Be willing to learn new items and immediately put those new lessons into action with the client
- Use the tools provided to organize and prioritize tasks
- Adhere to corporate guidelines for internal and external communications
Requirements
- Solid interpersonal relationship skills
- Experience with Microsoft Office/OpenOffice
- Ability to multi-task and to anticipate problems
- Ability to deal with all levels of staff, clients and external service providers
- Excellent written, verbal, and presentation skills
- High level of initiative and must be goal oriented
- Strong creative problem solving skills in both simple and complex transactions
- Ability to Multi-task and be highly flexible
- Ability to work effectively under pressure
- Ability to creatively solve problems
This is a part-time position for a college student. Salary is commensurate with experience.
This position is located in either our Des Moines or Charlotte office.
For immediate consideration, qualified applicants are invited to submit a resume to careers@hershey.com.
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